Jodene Eikenberry


resume: .pdf | .doc

contact info


Hornall Anderson Design

CSR Web App UX

Insurance Site Redesign
Ecommerce site redesign

Perfect Pixels

Vulcan Labs FlipStart

Hornall Anderson Design Works (freelance)

Citation Shares Customer Service Web App

Member of core team conceptualizing process and workflow improvements through a radical revision of software UX and interaction model. Goal was to design a scalable Customer Service web app that fundamentally simplified workflow process resulting in reduced CS training time, increased retention and higher revenues.

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